Effective Date: January 1, 2025
Munyal Translation Consultants is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect personal data in accordance with the European General Data Protection Regulation (GDPR) and relevant Cameroonian laws. By using our services, you agree to the practices described in this policy.
1. Data Controller Information
The data controller for Munyal Translation Consultants is:
Munyal Translation Consultants
Address: Fougerolles, Yaoundé, Cameroon]
Email: contact@munyal-trans.com
Phone: +237 671 112 356
2. Personal Data We Collect
We may collect the following categories of personal data:
- Identity Data: Name, title, gender, date of birth.
- Contact Data: Address, email, phone numbers.
- Professional Data: Job title, company name, and business details.
- Service-Related Data: Documents and materials submitted for translation or other language services.
- Payment Data: Bank account details, billing information, and transaction records.
- Technical Data: IP address, browser type, and access logs when you use our website.
- Communication Data: Email exchanges, phone call records, or chat messages.
3. How We Collect Personal Data
We collect personal data through the following methods:
- Direct interactions: When you contact us, request services, or submit documents.
- Automated technologies: When you use our website.
- Third parties: Referral sources, public platforms, or business directories.
4. Legal Basis for Processing Personal Data
We process your data based on the following legal grounds:
- Performance of a Contract: To provide translation or language services.
- Legal Obligations: Compliance with tax, accounting, or regulatory requirements.
- Legitimate Interests: Improving our services, ensuring security, and maintaining client relations.
- Consent: When explicitly provided, such as for marketing purposes.
5. How We Use Personal Data
Your data is used to:
- Deliver translation and language services.
- Manage client relationships and communications.
- Handle billing and payment processes.
- Enhance our website and services.
- Comply with legal requirements.
6. Sharing of Personal Data
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Subcontractors, linguists, or IT support providers, bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights.
- Third-Party Partners: For technical services such as payment processing or hosting, where necessary.
7. Data Transfers
As we are based in Cameroon, your personal data may be processed outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards are in place, such as:
- Contracts including Standard Contractual Clauses (SCCs).
- Explicit consent from the data subject.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting obligations.
- Service-related data: Retained for [Insert Retention Period].
- Financial data: Retained for 5 years under Cameroonian law.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:
- Encryption of sensitive data.
- Regular security audits.
- Restricted access to personal data.
10. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccuracies in your data.
- Erasure: Request deletion of your data (subject to legal obligations).
- Restriction: Limit how we process your data.
- Data Portability: Transfer your data to another service provider.
- Objection: Oppose processing based on legitimate interests.
- Withdraw Consent: For processing based on your consent.
To exercise your rights, contact us at [Insert Contact Email].
11. Cookies
We use cookies on our website to enhance user experience. For more information, see our Cookie Policy.
12. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will be posted on our website, with the effective date displayed at the top.
13. Contact Us
For questions or concerns regarding this Privacy Policy or data practices, contact us at:
Munyal Translation Consultants
Email: contact@munyal-trans.com
Phone: +237 671 112 356
Website: www.munyal-trans.com